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So, we have a new website…

Posted by Voipfone on November 1, 2020

Well we have a new design at least, so far there has been limited change to content; that will be updated once we know that we haven’t broken anything and that Google isn’t too upset with us. There are obvious visual and layout changes but one of the main reasons for the changes is to… Read More

G Wiz

Posted by Voipfone on October 1, 2020

BT announced this week that it would be replacing the Chinese Huawei spyware equipment in its 5G network with Nokia’s following the UK government’s policy about-turn. This operation being carried out right now in the US is called rip and replace, though in fact it’s better described as replace and rip, because, of course, you… Read More

Selling Air

Posted by Voipfone on September 1, 2020

Last month Ofcom announced that it’s holding a 5G spectrum auction in January 2021 ie, the government is raising taxes by selling air to mobile operators. Back when I was in BT I was involved in the 3G spectrum auctions. We worked for months to build financial and bidding models. I remember the term “Monte… Read More

The Auto Button

Posted by Voipfone on August 1, 2020

Our dishwasher’s down. Its heating element has gone the way of all things. Normally I’d take on the challenge to fix this as I see it as my role in life to dadfix anything and it’s a personal failure if the only solution is a trip to the tip. Or, god forbid, I have to… Read More

New and Improved IVR

Posted by Voipfone on July 1, 2020

This month we’re launching an update and upgrade to our Interactive Voice Response service. That’s a fancy name for the “press 1 for Sales, 2 for Accounts and 3 for a good time” system that we all love to hate when we meet it as a user. IVRs sometimes get a bad press because they’re… Read More

TwitFace

Posted by Voipfone on June 1, 2020

Two items on the news made me blink this week: Facebook now has 2.6bn readers per month and Twitter whacked a fact check link onto President Trump’s tweet about postal voting in California. Hard to believe I know but Trump was propagating a lie and Twitter says that this goes against its civic integrity policy.… Read More

Don’t Mess With My Reality

Posted by Voipfone on May 1, 2020

Here at Voipfone Towers we’re all very used to this lockdown, work from home stuff, because of course we’re all home workers and always have been. So it’s sort of amusing and a little frustrating hearing industry colleagues talking about it like they’re experts, having discovered it just 4 weeks ago. Still, better late than… Read More

This Damn Bug

Posted by Voipfone on April 1, 2020

There’s no blog this month because, well, all the words I have at the moment are those that in the eyes of the law would be likely to cause alarm and distress. So I’ll just wish you good health during this emergency and try to get back on track by next month when we may… Read More

E.T. Roam Home

Posted by Voipfone on March 1, 2020

The UK government issues guidance to people traveling to Europe for such things as the need for visas, taking pets, currency, medical insurance and so on and has now added warnings that the guarantee of free mobile roaming across the EU, Iceland, Norway and Liechtenstein will end from 01 January 2021. This, they say, “marks… Read More

Jolly Green Giant

Posted by Voipfone on February 1, 2020

Microsoft green-bombed the world last month by announcing that not only will it go carbon neutral by 2025, it will go carbon negative too – by 2050 -eventually removing all the carbon it’s put into the environment since it began in 1975. This got the green lobby to announce that they were pleased. Almost happy.… Read More

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