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We’re Hiring – Join Our Team

Posted by Voipfone on February 1, 2021

We are looking for a web developer to join our growing team responsible for both our customer-facing websites and internal back-office systems. We develop all our products internally, so you will have the opportunity to work on numerous projects. Whether you will be extending the functionality of existing software or building brand new features and… Read More

Happy New Year Scam

Posted by Voipfone on January 1, 2021

2020 should be ashamed of itself but there are signs that 2021 will be better, not because of the vaccine, which of course is brilliant for the world, but for me personally. Over the last week or so I’ve accumulated enormous wealth. Now I’m just waiting for it to arrive in my bank account. Just… Read More

Unified Cons

Posted by Voipfone on December 1, 2020

Video conferencing is increasingly getting me down. Before COVID we had phone conferences for business which were fine, they didn’t require any technology, just dial into a number. They didn’t mess with your life too much, you could do it with a three-day beard while making a cup of coffee and scratching your backside if… Read More

Another Award!

Posted by Voipfone on November 19, 2020

Last night Voipfone was declared the ‘Best VoIP’ provider in the UK by the internet industry – ISPA – the Internet Service Provider Association; for the second year running. The internet industry has made it possible for many people to keep in touch, and for many businesses to stay working during this emergency so it’s… Read More

So, we have a new website…

Posted by Voipfone on November 1, 2020

Well we have a new design at least, so far there has been limited change to content; that will be updated once we know that we haven’t broken anything and that Google isn’t too upset with us. There are obvious visual and layout changes but one of the main reasons for the changes is to… Read More

G Wiz

Posted by Voipfone on October 1, 2020

BT announced this week that it would be replacing the Chinese Huawei spyware equipment in its 5G network with Nokia’s following the UK government’s policy about-turn. This operation being carried out right now in the US is called rip and replace, though in fact it’s better described as replace and rip, because, of course, you… Read More

Selling Air

Posted by Voipfone on September 1, 2020

Last month Ofcom announced that it’s holding a 5G spectrum auction in January 2021 ie, the government is raising taxes by selling air to mobile operators. Back when I was in BT I was involved in the 3G spectrum auctions. We worked for months to build financial and bidding models. I remember the term “Monte… Read More

The Auto Button

Posted by Voipfone on August 1, 2020

Our dishwasher’s down. Its heating element has gone the way of all things. Normally I’d take on the challenge to fix this as I see it as my role in life to dadfix anything and it’s a personal failure if the only solution is a trip to the tip. Or, god forbid, I have to… Read More

New and Improved IVR

Posted by Voipfone on July 1, 2020

This month we’re launching an update and upgrade to our Interactive Voice Response service. That’s a fancy name for the “press 1 for Sales, 2 for Accounts and 3 for a good time” system that we all love to hate when we meet it as a user. IVRs sometimes get a bad press because they’re… Read More


Posted by Voipfone on June 1, 2020

Two items on the news made me blink this week: Facebook now has 2.6bn readers per month and Twitter whacked a fact check link onto President Trump’s tweet about postal voting in California. Hard to believe I know but Trump was propagating a lie and Twitter says that this goes against its civic integrity policy.… Read More

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