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The Auto Button

Posted by Voipfone on August 1, 2020

Our dishwasher’s down. Its heating element has gone the way of all things. Normally I’d take on the challenge to fix this as I see it as my role in life to dadfix anything and it’s a personal failure if the only solution is a trip to the tip. Or, god forbid, I have to… Read More

New and Improved IVR

Posted by Voipfone on July 1, 2020

This month we’re launching an update and upgrade to our Interactive Voice Response service. That’s a fancy name for the “press 1 for Sales, 2 for Accounts and 3 for a good time” system that we all love to hate when we meet it as a user. IVRs sometimes get a bad press because they’re… Read More


Posted by Voipfone on June 1, 2020

Two items on the news made me blink this week: Facebook now has 2.6bn readers per month and Twitter whacked a fact check link onto President Trump’s tweet about postal voting in California. Hard to believe I know but Trump was propagating a lie and Twitter says that this goes against its civic integrity policy.… Read More

Don’t Mess With My Reality

Posted by Voipfone on May 1, 2020

Here at Voipfone Towers we’re all very used to this lockdown, work from home stuff, because of course we’re all home workers and always have been. So it’s sort of amusing and a little frustrating hearing industry colleagues talking about it like they’re experts, having discovered it just 4 weeks ago. Still, better late than… Read More

This Damn Bug

Posted by Voipfone on April 1, 2020

There’s no blog this month because, well, all the words I have at the moment are those that in the eyes of the law would be likely to cause alarm and distress. So I’ll just wish you good health during this emergency and try to get back on track by next month when we may… Read More

E.T. Roam Home

Posted by Voipfone on March 1, 2020

The UK government issues guidance to people traveling to Europe for such things as the need for visas, taking pets, currency, medical insurance and so on and has now added warnings that the guarantee of free mobile roaming across the EU, Iceland, Norway and Liechtenstein will end from 01 January 2021. This, they say, “marks… Read More

Jolly Green Giant

Posted by Voipfone on February 1, 2020

Microsoft green-bombed the world last month by announcing that not only will it go carbon neutral by 2025, it will go carbon negative too – by 2050 -eventually removing all the carbon it’s put into the environment since it began in 1975. This got the green lobby to announce that they were pleased. Almost happy.… Read More

The Grinch

Posted by Voipfone on January 1, 2020

Over the last few weeks I, like you, have received hundreds of seasonal greeting and warm wishes from pretty much every faceless organisation I’ve ever granted my email address to. Pretty much all of them are fake well-wishers of course, none of them know me or care one way or the other whether I had… Read More

Free Beer and Bagels!

Posted by Voipfone on December 1, 2019

I’m trying to think of any product or service that gets piped into my house that’s free – but with the exception of air and domestic abuse I’m stuck. I pay for water, electricity, gas and TV so what’s so special about superfast broadband that it should be free like the NHS and education? Jeremy… Read More

A Quantum of Incomprehension

Posted by Voipfone on November 1, 2019

A new phrase for me this month was quantum supremacy; apparently it’s the point where a quantum computer can do things that a normal computer can’t. The reason I picked up on this is because google ‘accidentally’ leaked an internal research paper to NASA saying that their quantum computer – Sycamore – had reached ‘quantum… Read More

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